Frequently Asked Questions
Can you accommodate food allergies?
We are SafeServe Allergy Certified and can accommodate a variety of food sensitivities and allergies. Because we prepare everything from scratch, we can often make simple modifications to our recipes that will meet your needs. We regularly prepare gluten-free, nut-safe, diary-free, vegetarian, and vegan dishes.
What size groups will you cook for?
Our prices are based on groups of 50 or more. On Saturdays during peak summer months, we enforce a 100 person minimum. Smaller jobs will be accepted based on availability and an additional small group surcharge may apply.
What days of the week do you work? We currently accept jobs on every day of the week but Sunday. We take Sundays off to spend with our families. If you are looking to hold a smaller event on a Sunday, we can often create a Heat and Eat menu for you that can be delivered to your home on Saturday with simple reheat and assemble directions.
What do your prices include?
Our advertised menu prices are per person food costs served buffet style. They include set-up, a custom display with decorative elements, labels for food, and rental of our non-disposable chafing dishes/ serving platters/ utensils. They do not include the 6% sales tax, 20% administrative fee, event staff (if needed), or gratuity. If event staff is required to replenish food and clear dishes from tables, you will be charged per staff member per hour. All credit card charges will incur a 3% processing fee.
Can estimated prices change? Due to the current instability of food costs, we reserve the right to adjust our estimated prices. Should a price adjustment be required, we would notify you at least 60 days prior to your event date, and the adjustment would be limited to 10% of the original estimate cost.
What does the Administration Fee include?
This 20% fee covers the production costs to prepare package, transport, display, and serve food, including:
Miscellaneous Office Expenses
Licenses and Permits
Equipment wear and tear
Is a gratuity included in the estimate?
We believe that a gratuity should never be included, required, or expected. If you are happy with the service that you receive, however, gratuities are always appreciated by our staff.
Where do you deliver?
To assure the highest quality of food, we try to stay within about an hour of Brighton, MI. Locations 20 miles outside of Brighton may incur a fuel surcharge.
Do you require a deposit?
To finalize your booking, we ask for a non-refundable deposit equal to 10% of your estimate. The deposit will be applied to your final invoice balance.
Do you offer wedding tastings?
Once an initial estimate has been completed, we are happy to provide a private tasting. We do charge $100, which covers the cost of our time and supplies, a sampling of your chosen menu items for up to 4 people, as well as a personal consultation with our owners/chefs. Tastings are only offered Monday, Tuesday, and Thursday afternoons (Additional guests can be added for $20 each)
When do you need my final guest count and payment?
Final guest counts and payment are due 10 days before your event. Payments can be made check, Venmo, bank transfer (with a 1% processing fee) or credit card (with a 3% processing fee).
What happens if I need to cancel my event?
All cancellations with more than 10 days advanced notice result in a forfeiture of deposit. Cancellations within 10 days of event will be responsible for up to 100% of the total invoice, based on how many resources we have already invested into the event.
What happens to the leftover food?
Our participation in Meal Connect provides us the unique opportunity to safely donate our excess food to underprivileged school-aged children around Livingston County through a partnership with Gleaners Community Food Bank. Due to our inability to monitor safe temperatures and handling practices once food is out of our possession, if you choose to take home the leftovers from your event, we cannot accept responsibility for their quality or safety.
What charities do you support? 10% of our monthly profits are donated to The Ivy Table, a 501c(3) nonprofit that we created in January 2022. The Ivy Table uses food to minister to people who are hurting financially, physically, or emotionally both locally and in Thailand. The Ivy Table uses biblical hospitality to build community and to feed faith, hope, and love.